Mental Health Counseling
Mental Health Counseling:
Click here to watch a video about our services.
For more information or to schedule an appointment with a counselor, please contact
us:
Email: personalcounseling@jiado.net
Phone: 972.881.5126
Request an Appointment HERE via our HIPAA compliant portal
Collin College Counselors aim to support our students' success by offering counseling
services to help maintain a safe and healthy learning environment. Students seek counseling
for a variety of reasons, which include but aren't limited to: depression, anxiety,
relationship issues, trauma, general wellness, domestic violence/abuse, academic concerns,
alcohol/drug addiction, gender identity, eating/body image, stress, etc.
All issues are taken seriously, and no problem is "too small" to discuss.
Counseling Services is designed to meet the needs of Collin College students with compassion, honesty and confidentiality.
Once you begin classes at Collin College, you are eligible for counseling services.
We look forward to working with you.
Counseling Services also offers virtual seminars on a variety of wellness topics throughout
the semester.
Fall 2024 FAQ and Counseling Seminar Schedule
Keep up with Counseling Services at our Instagram Page
Mental Health Screenings
Get a CHECK-UP from the NECK UP!
Counseling Services offers free mental health screenings through Mindwise.org. Click here to get started!
Screenings offered are Depression, Alcohol misuse, Generalized Anxiety, PTSD, Disordered Eating, Bipolar Disorder, Psychosis, Substance Use, Gambling, Opioid screening and Well Being screening. Taking a mental health screening is a quick way to determine if you or someone you care about may need to reach out to a doctor or mental health professional for an evaluation. They are educational, not diagnostic. Check out our video in the Counseling Video Library below to learn more about how to use the tool!
We value and celebrate diversity of our students. We stand with students who may identify
with marginalized identities including but not limited to LGBTQIA+, BIPOC, and students
with disabilities. We also recognize systems of power, privilege, and oppression impact
our students’ lives, mental health, and academic success. We strive to provide a space
where students can share and process these experiences and encourage students to bring
all their identities into the therapeutic space.
Students needing accommodations for counseling sessions or seminars can request through
the ACCESS office by emailing access@jiado.net or calling (972) 881 5898.
Collin College Counseling Services does not provide court ordered evaluations, mental
health evaluations for disability, anger management or other rehabilitative counseling
for probation or parole and cannot serve as a counselor of record for divorce or custody
mediation.
Resources
For a life-threatening emergency, including a threat of personal injury or injury to others, CALL 911 IMMEDIATELY.
Other 24/7 Emergency Hotlines
- Collin County Crisis & Suicide Hotline:
1.877.422-5939
- National Suicide and Crisis Lifeline:
Call or Text 988
- Crisis Text Line: Text HOME to 741741
- Students of color can text STEVE to the Crisis Text Line at 741741 to speak with an urgent care counselor dedicated to supporting the mental health and
emotional well-being of students of color.
- The Trevor Project (Suicide prevention service for LGBTQ youth): 1.866.488-7386
- The Trans Lifeline: 1.877.565 8860
- Hope's Door New Beginnings Center Domestic Violence Crisis Hotline: 972.276.0057
- Turning Point Rape Crisis Center Hotline: 1.800.866.7273
- Veterans Crisis Line: 1.800.273.8255, Press 1
- Denton County MHMR Crisis Hotline: 1.800.762.0157
- Collin College Campus Police: 972.578.5555
- Suicide Prevention Video
Counseling Services are located at four of our main campuses and are available for
currently enrolled students. If you are experiencing a mental health emergency during
non-operational hours, please call 911 or go to the nearest Emergency Room.
Please call, email or stop by to get more information or to set up an appointment. See contact information below:
Plano Campus
Suite D134
2800 E. Spring Creek Parkway
Plano, Texas 75074
P: 972.881.5126
F: 972.881.5688
Frisco Campus
Heritage Hall 210
9700 Wade Boulevard
Frisco, Texas 75035
P: 972.377.1781
McKinney Campus
W-200
2200 West University Drive
McKinney, Texas 75071
P: 972.548.6648
Wylie Campus
Campus Commons Suite 215
391 Country Club Road
Wylie, TX 75098
972.378.8356
Counseling Services Email: personalcounseling@jiado.net
Frisco Campus: Monday, Wednesday, and Thursday 8 a.m. to 5 p.m.; Tuesday 8 a.m. to 7 p.m.; Friday 9 a.m. to 5 p.m.
McKinney Campus: Monday, Tuesday, and Thursday 8 a.m. to 5 p.m.; Wednesday 8 a.m. to 7 p.m.; Friday 9 a.m. to 5 p.m.
Plano Campus: Monday 8 a.m. to 7 p.m., Tuesday through Thursday 8 a.m. to 5 p.m., Friday 9 a.m. to 5 p.m.
Wylie Campus: Monday, Tuesday, and Wednesday 8 a.m. to 5 p.m.; Thursday 8 a.m. to 7 p.m.; Friday 9 a.m. to 5 p.m.
What you say in counseling will be treated by all Counseling Center staff with strict confidentiality. Your information is protected by state and federal laws and will not be disclosed to anyone outside Counseling Services without your written permission.
In some instances, when, in the judgment of the counselor, you or someone else is in imminent danger, your permission may not be needed. Other possible exceptions will be discussed in your first session.
Counseling records are considered personal health information and are protected by federal Health Insurance Portability and Accountability Act (HIPAA) statutes.
Collin College is pleased to offer a benefit called TimelyCare that makes medical and mental telehealth services available at no cost to students, adjunct faculty, and part-time staff employees.
FREE TELEMEDICINE FOR STUDENTS. This includes medical, mental health and health coaching services. Click the link
below for more information.
TimelyCare 24/7 Telehealth Services
- Local Community Resource Guide
- Concerned about another student? Submit a SOBI referral to our team and we will work to ensure students are safe and provided with appropriate resources.
- 2020 Drug Awareness and Perception Survey Summary Report
- Drug Free Schools and Communities Act 2022 Notice
We provide referral information regarding appropriate community resources for students whose needs are beyond the scope of our services. Contact the counseling office for more information or to schedule an appointment to speak with a counselor.
-Texas Suicide Prevention Video
-Supporting Documents for the video
1.) A Discussion Guide for Facilitators
2.) An Implementation Guide for Campus Administrators
Collin County Mental Health Authority:
- For a serious mental health non-life threatening crisis requiring professional intervention,
call the Local Mental Health Authority: LifePath Behavioral Health Services at 1.877.422.5939.
- To visit the LifePath Behavioral Health Services website: www.lifepathsystems.org/
- LifePath's Plano Outpatient Clinic is located at 7308 Alma Drive Plano, TX 75024
- LifePath's McKinney Outpatient Clinic is located at 1515 Heritage Drive McKinney,
TX 75069
Additional Hotlines:
- Collin College Campus Police: 972.578.5555
- Hope's Door New Beginnings Center Domestic Violence Crisis Hotline: 972.276.0057
- Turning Point Rape Crisis Center Hotline: 1.800.866.7273
- The Trevor Project: 1.866.488.7386
- The Trans Lifeline: 1.877.565.8860
- Veterans Crisis Line: 1.800.273-8255, Press 1
- Denton County MHMR Crisis Hotline: 1.800.762-0157